Patient Information

Financial Information

If you are a fully insured member of a health fund we ask you to sign a Health Fund Claim Form, which enables us to claim on your behalf. Please contact your health fund prior to surgery in order to confirm the level of cover you can expect and if you are excluded from receiving any benefits.

If you have an excess or co-payment, or your procedure is cosmetic, you will be required to pay an estimated amount at the time of admission.

All doctor’s fees will be billed separately. You may also receive separate accounts for Pharmacy, Physiotherapy, Pathology, Radiology, Surgeon, Assistant Surgeon and Anaesthetist.

Patients covered by Workers Compensation, Veterans Affairs or the State Government Insurance Commission are requested to supply details of the insurer’s name and claim number prior to admission as we require written confirmation of acceptance of liability by your insurer.

If you are not privately insured, you will be asked to pay the estimated cost of hospitalisation prior to admission. It is therefore necessary to contact our Patient Accounts Department on telephone (02) 9932 6600 for an estimate of fees and charges prior to your admission date.

All estimates provided by Dalcross Adventist Hospital are based on the procedures you are having and the estimated length of stay as indicated by your doctor before admission. Please note that in the event of unforseen complications or variations from the proposed treatment, costs may vary and additional invoices sent if required.

Payment can be made by cash, cheque and all major credit cards. Should you have any enquiries relating to accounts, please contact the hospital on telephone (02) 9932 6600.